FAQ

Please rest assured that we are legally registered as a private company and have received business license in China.

Our products are in high quality compared with many rivals. We pay much attention to our customers' shopping experience. We will always put it on our priority.

Most photos are shot by our own photographer, and only a few of them are from magazines.

We offer US size in each product, but the size chart maybe different due to different items, therefore we suggest you to check the individual measurement size chart under the detail description, then you will know if it fits you.

Of course. Usually you will enjoy 5% discount if your order is over US$1000, and 10% off over US$2500, 15% off over $5000.

We accept Paypal, Visa & Master Credit Cards, Alipay and wire transfer.The Paypal is highly recommend.

PayPal is a secure and trustworthy payment processing service which allows you to shop online. PayPal can be used at shewin.com to purchase items by Credit Card, Debit Card, or E-Check (i.e. using your regular Bank Account). Shewin.com cannot see your card number as it is securely encrypted through PayPal's server. This limits the risk of unauthorized use and access.

Yes, of course. For your convenience, we also accept the following payment methods: Western Union and Money gram. Please contact [email protected] with your request or sales enquiry. We will respond to your email query within 1 working day.

Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service at support on our home page as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped out, then the shipping information will not be able to be changed while the package is in transit.

Once your payment has been received, we will send you a notification email to inform you about the order.

We have USPS, UPS, EMS, DHL, FedEx, Postal Service, etc.

It depends on the weight of the package and the shipping method you choose. You can click the "Estimate Shipping Cost" above the "add to cart" button on the products page, and the system will automatically calculate it for you.

No, we are factory offer wholesale business & drop-shipping, we do not offer free shipping. You can select any shipping method available.

If the item is in stock, we will ship it out within 2 working days. If not, we may need 1-7 days to prepare for that.

It depends on the shipping method you choose. For expedited shipping, 3-7 business days.

Return or cancellation policy with cooling off period (a time-frame in which the customer may return the goods they have purchased without giving any explanation) within 14 days of delivery, and The buyer is responsible for all shipping costs incurred. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. The refund (payment fee included, shipping fee not included) will done within 7 business days. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product. Full refund (payment fee included) will done within 7 business days. Return address:NO.20 Hongxing Street, Fengze District, Quanzhou, Fujian China Recipient:Shewin Return Team Tel: +86 18005958900 Before you make a return, please contact our service at first, your kindly understanding and cooperation will be highly appreciated. Email: [email protected] After-sales service time：GMT +8: AM 8:00-18:00PM

We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help. First: If the item is defective, please notify us within 3 days of delivery. Second: send the photo of defective items to our sale manager by online live chat or email, we will make a partial refund to your original payment method or your dear-lover account blance according to your requirement. Third: if we could not Identification, all items must be returned in their original condition in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred.